Acceptable use.

1. Why this Policy exists

1.1 Southern Pacific Labs supplies research-grade peptides for in vitro research, laboratory experimentation, and educational study.

1.2 The way our Products are used after they leave our facility is something we cannot directly control. This Policy makes clear what is acceptable use, what is not, and what responsibilities you accept when you order.

1.3 This Policy is part of our Terms of Service. Breach of this Policy is a breach of those Terms.

2. Who our Products are for

2.1 Our Products are intended for:

(a) qualified researchers in academic, industrial, or clinical research settings;

(b) laboratory professionals using research compounds in a controlled setting;

(c) educators and students using research compounds for educational study;

(d) any other person with a legitimate research, laboratory, or educational need.

2.2 You must be at least 18 years of age to order from us.

3. Acceptable uses

3.1 You may use our Products for:

(a) in vitro research, including cell culture, biochemical assays, and analytical work;

(b) laboratory experimentation and method development;

(c) educational demonstrations and training in a controlled setting;

(d) reference standards in analytical chemistry;

(e) research published or to be published in peer-reviewed scientific literature.

4. Prohibited uses

4.1 You must NOT:

(a) administer our Products to humans or animals, including yourself;

(b) supply, sell, gift, or otherwise transfer our Products to any person who you know or ought reasonably to know intends to administer them to humans or animals;

(c) use our Products in clinical practice, in compounded preparations intended for human or veterinary use, or in any therapeutic context;

(d) repackage, relabel, or otherwise present our Products as approved for human or veterinary use;

(e) market, advertise, or describe our Products to third parties as having therapeutic, cosmetic, or wellness benefits;

(f) resell our Products through unauthorised channels;

(g) use our Products in a way that breaches the Therapeutic Goods Act 1989, the Poisons Standard, the Customs Act 1901, or any equivalent law in your jurisdiction;

(h) use our Products in a way that breaches any export control, sanctions, or dual-use chemicals regulation.

4.2 If we have reasonable grounds to believe a Product has been or will be used for a prohibited use, we may cancel pending Orders, refuse future Orders, terminate your account, and report the matter to relevant authorities.

5. Your responsibilities

5.1 You are responsible for:

(a) ensuring your intended use is lawful in your jurisdiction;

(b) handling, storing, and disposing of Products safely and in accordance with applicable laws and standards;

(c) supervising any person who handles Products under your direction;

(d) maintaining records of your use as required by your institution or applicable law;

(e) reporting to us, promptly and in writing, any incident, complaint, or regulatory enquiry involving a Product purchased from us.

6. Researcher attestation

6.1 At checkout, you will be asked to confirm:

(a) you are at least 18 years of age;

(b) you are purchasing for in vitro research, laboratory, or educational purposes;

(c) you have read and accept this Acceptable Use Policy and our Terms of Service.

6.2 We may, acting reasonably, request additional verification of researcher status for institutional Orders, large Orders, or Orders that fall outside typical research-use patterns. This may include requesting an institutional email address, a purchase order, or a brief description of intended use. We will treat any verification information as Personal Information under our Privacy Policy.

7. Reporting concerns

7.1 If you become aware of any person misusing our Products, fraudulent use of our brand or COAs, or any other concern about how our Products are being used, please contact info@southernpacificlabs.com.au.

7.2 We take all reports seriously and will respond within 5 business days.

8. Updates and contact

8.1 We may update this Policy from time to time. Material changes will be flagged at the top of this page for at least 30 days.

8.2 Acceptable use enquiries: info@southernpacificlabs.com.au